+21% first resolution rate
AI voice agents for customer support
Boost customer satisfaction and experience with AI voice agents for customer support that automate, personalize, and resolve faster.
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Automating call operations for
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Provide instant support for every customer
With telli, AI voice agents respond to customer inquiries the moment they happen, including after hours and on weekends. Customers get immediate answers, faster resolutions, and a consistently high-quality support experience around the clock.
- Respond to customers instantly
- Provide 24/7 phone-based support
- Reduce wait times and improve satisfaction
Contact leads the moment they register
Resolve issues automatically
telli’s multilingual AI voice agents handle recurring support requests fully automatically. By connecting to a knowledge base or using RAG, issues are analyzed, frequently asked questions are answered, and all relevant information is captured. This allows your support team to focus on complex and escalated cases.
- Natural, human-like interactions
- Automated resolution for high-volume support questions
- Less workload for your support team
Contact leads the moment they register
Effortless escalation to human agents
When an issue requires human involvement, telli routes the customer to the right support specialist with complete context through warm transfers. Agents receive summaries, customer history, and all relevant details, ensuring smooth, efficient resolutions.
- Intelligent routing to the right team
- Full conversation context preserved
- Smooth AI-to-human escalations
Contact leads the moment they register
Keep your support systems updated automatically
telli captures every interaction and syncs details instantly to your CRM or ticketing platform. No more manual note-taking. Your team gets complete, accurate records for every customer.
- Automatic ticket creation and updates
- Accurate, real-time support data
- Insights to improve service quality
Contact leads the moment they register
Features
Everything you need for better customer support
Up and running in days, not weeks.
Integrate in seconds, deploy in days. We’re there at every step to ensure your voice agents perform flawlessly from day one.
Multilingual AI agents
[.text-color-gray] Sound local. [.text-color-gray] Everywhere.
Deliver fluent, native-sounding conversations in English, German, French, Spanish, Dutch and Italian. Build trust with customers using local accents and natural tone. No translators, no extra staff.
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telli’s AI agents have expanded our outbound capacity further than we thought possible. We’re saving time, reaching more leads, and seeing a huge spike in follow-ups from potential customers.
Drive higher inbound throughput with AI-optimized call handling
10
X
increase in monthly call volume
As a fast-growing AI-based company, we only work with the most cutting-edge solutions, and telli is just that. They help us dramatically scale lead response while giving our customers a high-quality experience.
Convert more conversations into appointments with AI-guided scheduling
150
%
increase in booking rate
telli is the most scalable and cost-efficient answer to call automation on the market. If you’re looking to ramp up sales without compromising on customer satisfaction, it’s a must.
Multiply call throughput using AI agents that operate without bottlenecks
4
X
completed call volume
We’ve been using telli for three months to book appointments with leads, and the results have been great. It’s surprisingly easy to use, and the AI agent consistently books appointments at the same rate or better than our internal call center.
Fill more technician calendars with AI-driven appointment scheduling
30
%
increase in weekly service appointments scheduled
telli brought our sales floor from chaos to calm. Our team now focuses on actually helping customers, not just reaching and scheduling them — and we haven’t missed a lead since.
Convert more consultations into revenue with AI-guided follow-up and qualification
15
%
increase in CVR from consultation to sale
telli delivers an incredibly human-like, scalable, and professional experience that's transformed how we handle customer calls. We're thrilled with both the product and the responsive, supportive team behind it.
Reach more customers on the first attempt with intelligent call sequencing
45
%
increase in connection rate
telli is leading the charge for call automation in Germany. They tailored their voice agents to our exact business needs, and the efficiency gains have been incredible.
Offload routine intake calls to AI for cleaner, faster front-line operations
90
%
of information-gathering calls handled by a telli agent
Industries
Automate call operations for every industry
HVAC & Solar
Reach and qualify homeowners fast, then book on-site consultations automatically.
Real Estate
Call and convert buyer and seller leads instantly so you can schedule viewings before competitors do.
Hiring & Recruitment
Engage candidates faster with automated outreach, screening calls, and interview scheduling.
Financial Services
Follow up on inbound sign-ups instantly, pre-qualify prospects, and book advisor calls.
Insurance
Proactively contact leads for quotes or renewals and convert them with instant AI follow-ups.
Consumer & B2C Brands
Connect with prospects, qualify interest, and book consultations or demos at scale.
Telecom
Transform telecom with AI voice agents to deliver faster, smarter, and personalized customer experiences.
Integrations
[.text-color-gray]Plug and play.[.text-color-gray] No heavy lifting.
telli plugs directly into your CRM, calendars and customer systems, automatically capturing and updating data from every call. No manual entry. No extra steps.
Aircall
Integrate with Aircall to effortlessly manage your telephony and call operations.
Zoho
Automatically follow up with customers and leads.
Calendly
Schedule meetings effortlessly with our Calendly integration.
Hubspot
Automate AI calls and push lead data directly into HubSpot.
Microsoft Dynamics
Improve answer rates with intelligent AI calling.
Pipedrive
Automate call operations and sync data with Pipedrive.
Cal.com
Sync your calendars to automate meeting booking.
Custom Calendar
Sync custom calendars to automate meeting booking.
HubSpot Calendar
Automate meeting booking with telli's HubSpot Calendar integration.
Talkdesk
Improve customer experience and CSAT with telli's Talkdesk integration.
Salesforce
Automate AI calls and sync Salesforce data.
Main integrations
Calendar
Phone systems
Integrations
Enterprise-grade protection
by default.
FAQ
Frequently asked questions
What is AI Customer Service?
AI customer service uses artificial intelligence to automate and enhance customer interactions across support channels. Voice agents from telli handle calls, answer FAQs, collect details, troubleshoot issues, and provide 24/7 assistance, which helps service teams scale support while maintaining a high-quality, human-like experience.
How is AI used in customer service?
AI is used in customer service to deliver fast, accurate, and scalable support. It automates common inquiries, provides 24/7 availability, gathers key details, troubleshoots routine issues, and routes complex cases to human agents — improving response times, consistency, and overall service quality.
Can AI improve CSAT?
Yes. AI improves CSAT by offering instant responses, reducing wait times, and delivering consistent, human-like support. Voice agents like telli resolve routine issues quickly, ensure customers feel heard, and route complex problems to the right human agent — leading to faster resolutions and higher satisfaction.
What is the best AI agent for customer support?
The best AI agent for customer support is one that delivers fast, accurate, and consistent help across every customer interaction. Voice agents from telli excel because they provide instant, human-like phone support, resolve common issues automatically, operate 24/7, and seamlessly hand off complex cases to human teams with full context.
Is telli secure and compliant?
Yes, telli is built with enterprise-grade encryption, rigorous safety standards, and compliance with key regulations like HIPAA and GDPR. This ensures that customer conversations and data remain secure, private, and fully protected.
Does telli integrate with customer service software and ticketing systems?
Yes. Modern AI support tools work best when they connect to existing systems. telli integrates seamlessly with leading CRMs and ticketing platforms, automatically creating and updating tickets, syncing conversation data, and ensuring your team has full context for every customer interaction.
Can I optimize telli’s AI voice agents?
Yes. telli includes a powerful prompt editor called telli studio that allows you to refine responses, workflows, and conversation logic. You can adjust tone, instructions, and behavior to match your brand and operational needs or our team can help you do so. Continuous optimization helps your AI receptionist become smarter, more accurate, and more aligned with your customer experience goals.
Do telli’s voice agents sound like AI?
No. telli’s voice AI is designed to sound natural, human-like, and conversational. Our customers consistently report that callers don’t realize they’re speaking with AI — and many find it hard to believe even after being told. The result is a smooth, engaging experience that feels like talking to a real customer support representative.
Berlin | San Francisco
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