AI Agents for Healthcare | Secure & Compliant Voice AI

Benefits

Empower Patient Journeys with Compliant Voice AI

Stay Compliant

telli’s HIPAA-compliant AI keeps patient data secure, private, and fully protected.

24/7 Receptionist

telli’s voice agents are reachable 24/7 while you keep an overview of all patient conversations.

Personalize Every Conversation

telli’s adaptive AI tailors each interaction to patient needs, creating relevant and empathetic experiences.

Reduce Operational Costs

telli’s AI agents cut administrative expenses by up to 60% compared to internal or outsourced teams.

Features

Comprehensive AI Voice Solutions for Healthcare

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Call Transfer

Seamlessly hand off during inbound and outbound calls with warm transfers. telli connects AI-led conversations to the right human rep, checking availability and providing a brief summary of the previous conversation.

Appointment Booking

Let your AI handle scheduling from start to finish. telli’s voice agents connect directly to your CRMs and calendars, so appointments are booked instantly. No more back-and-forth emails or missed opportunities.

Branded Caller ID

Display your company name and logo on outbound calls to build trust and boost answer rates. Give every call a professional, recognizable touch from the first ring.

Call Analysis

Analyze your calls at scale by tracking performance across thousands of calls, defining your own custom call outcomes and syncing outcomes back into your CRM.

Multilingual AI Agents

Sound Local. Everywhere.

Deliver fluent, native-sounding conversations over 40 languages, including English, German, French, Spanish, Dutch and Italian. Build trust with customers using local accents and natural tone. No translators, no extra staff.

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Deployment

Up and Running in Days, Not Weeks.

Integrate in seconds, deploy in days. We’re there at every step to ensure your voice agents perform flawlessly from day one.

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Customers

AI Trusted by Healthcare Institutions

5M+ calls automated

Drive higher inbound throughput with AI-optimized call handling

increase in monthly call volume

Convert more conversations into appointments with AI-guided scheduling

150

increase in booking rate

Offload routine intake calls to AI for cleaner, faster front-line operations

of information-gathering calls handled by a telli agent

Multiply call throughput using AI agents that operate without bottlenecks

completed call volume

Fill more technician calendars with AI-driven appointment scheduling

increase in weekly service appointments scheduled

Reach more customers on the first attempt with intelligent call sequencing

increase in connection rate

Convert more consultations into revenue with AI-guided follow-up and qualification

increase in CVR from consultation to sale

telli’s AI agents have expanded our outbound capacity further than we thought possible. We’re saving time, reaching more leads, and seeing a huge spike in follow-ups from potential customers.

Mareike Wiethölter

Head of Process Management

As a fast-growing AI-based company, we only work with the most cutting-edge solutions, and telli is just that. They help us dramatically scale lead response while giving our customers a high-quality experience.

Justus Kloth

Associate Director of Strategy

telli is leading the charge for call automation in Germany. They tailored their voice agents to our exact business needs, and the efficiency gains have been incredible.

Martin Fricke

Product Manager

telli is the most scalable and cost-efficient answer to call automation on the market. If you’re looking to ramp up sales without compromising on customer satisfaction, it’s a must.

Christoph Pirkl

CSO

We’ve been using telli for three months to book appointments with leads, and the results have been great. It’s surprisingly easy to use, and the AI agent consistently books appointments at the same rate or better than our internal call center.

Tommaso Piatti

Director Operations

telli delivers an incredibly human-like, scalable, and professional experience that's transformed how we handle customer calls. We're thrilled with both the product and the responsive, supportive team behind it.

Matthias Knoche

COO

telli brought our sales floor from chaos to calm. Our team now focuses on actually helping customers, not just reaching and scheduling them — and we haven’t missed a lead since.

Richard Ruben

Co-founder and CEO

Re-engage dormant leads at scale through intelligent outbound follow-ups

reactivation rate for outbound calls among reached leads

Eliminate long waits with near-instant AI call responses

faster call response time

Accelerate hiring steps with automated candidate progression

reduction in time spent advancing candidates

Resolve customer needs end-to-end through autonomous AI call handling

of calls fully resolved by telli agent

Streamline dispatch workflows with automated coordination and routing

time saved across the entire service dispatch organization

Expand service capacity without adding headcount through AI-powered operations

reduction in scaling costs

Lift overall performance by automating the highest-leverage steps in the workflow

increase in success rate

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Integrations

Plug and Play. No Heavy Lifting.

telli plugs directly into your CRM, calendars and customer systems, automatically capturing and updating data from every call. No manual entry. No extra steps.

Simplify Call Operations

See What You’ll Save With telli.

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Security

Enterprise-Grade Protection by Default.

FAQ

Frequently Asked Questions

How are AI agents used in healthcare?

AI voice agents like telli automate patient outreach, appointment scheduling, and follow-ups while ensuring HIPAA compliance. They handle routine inquiries, collect patient information, and provide personalized communication, helping healthcare providers improve responsiveness, reduce manual workload, and maintain consistent patient engagement around the clock.

What are the benefits of using AI in healthcare?

AI in healthcare enhances efficiency, accuracy, and patient satisfaction. Solutions like telli improve reachability, streamline data collection, and personalize every interaction. Providers benefit from faster response times, lower operational costs, and stronger compliance while patients receive more timely, relevant, and supportive communication across the care journey.

How to implement AI agents in healthcare?

Implementing AI agents like telli is simple and fast. telli integrates directly with existing systems such as CRMs and scheduling tools, requiring no complex setup or additional infrastructure. Providers can deploy fully functional, compliant voice agents in days, not weeks, with ongoing support from the telli team.

How does telli compare to traditional IVR systems in healthcare?

Traditional IVRs can frustrate patients with rigid menus. In contrast, telli’s conversational AI understands natural speech, responds contextually, and completes tasks like appointment booking or information gathering instantly. It feels human, not robotic. And it delivers faster, more personal, and more efficient interactions that enhance patient trust and reduce friction.

Is telli HIPAA-compliant for handling patient data?

Yes. telli’s AI voice agents are fully HIPAA-compliant, ensuring patient data is protected, encrypted, and handled securely at every step. Healthcare providers can automate calls and data collection confidently, knowing all interactions meet strict regulatory and privacy standards for safe, compliant communication and recordkeeping.

Can AI-powered voice agents handle patient appointment scheduling and follow-ups?

telli automates patient scheduling, reminders, and follow-ups seamlessly. It books consultations, device fittings, and check-ins directly in your scheduling system. Patients receive instant confirmations and rescheduling options. Healthcare providers use telli to increase appointment attendance, reduce no-shows, and deliver continuous care without adding to staff workload.

Powering Every Step of Your Healthcare Journey