Vapi vs telli: Which AI Voice Platform Is Right for You?

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Lead Qualification

+12% Conversion

24/7 Receptionist

+53% reachability

Appointment Booking

+33% Booking rate

Reactivation

Recovered revenue: +$120k

Warm Transfer

Time to first call: <10 sec

Customer Support

+21% first resolution rate

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Automating call operations for

Vapi suits developer-led teams that want full control and are willing to invest in infrastructure and optimization. telli is designed for enterprise teams that need production-ready voice agents and fast deployment. If reliability, multilingual support, and speed matter more than building from scratch, telli is the better fit.

Go Live Fast

telli ships production-ready agents you can deploy in days, not weeks.

Built to Run, Not to Build

telli is a platform for teams that want voice agents working at scale without complexity and without the need for technical teams.

Exactly What Enterprises Need

telli includes telephony, analytics, compliance, and multilingual performance out of the box. No third-party stitching required.

Outcomes Over Infrastructure

telli gives you reliability, consistent call quality, and real business results at scale.

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Why telli?

This is why our customers choose telli

They can't or don't want to dedicate developer resources to voice AI
They need consistent call quality without constant tuning
They want strong performance beyond English
They want a working platform not just a toolkit

Vapi vs telli: Which AI Voice Platform Is Right for You?

Voice Agents & Conversations

3rd-Gen Voice Agents

Best LLMs & Intelligence

with extra API costs

User Experience (Agent Builder)

Best in-class

Developer-oriented

AI Prompt Assistant

Custom / Cloned Voices

Multilingual Agents

Latency (Response Speed)

Sub Second

Sub-Second

Calling & Telephony

Custom Telephony (BYO SIP)

Branded Calls

Warm Transfers

Limited Hour Transfers

Call Screening Navigation (iOS)

Voicemail Detection

Leaving Voicemail Messages

Timezone-Aware Global Calling

Workflow Automation

Integrated Auto-Dialer

Batch / Campaign Calling

Native "Call Me Later" Workflows

Recognized Callbacks

Native Calendar Integrations

Calendly, Cal.com, Hubspot

Limited

Intelligence, Analytics & Data

Integrated Phone Number Management

Pickup & Answer Rate Analytics

Post-Call Analysis

Complex

Call Summaries

Conversation Replay & Transcripts

Contact Database (Native or Synced)

Platform, Reliability & Compliance

Support SLA (Enterprise)

Uptime SLA (Enterprise)

99,99%

99.99%

EU Hosting Available

Compliance

SOC2, GDPR, HIPAA

Flexible API & Real-time webhooks

Localized App / UI

Flexible & Compliant Recording Settings

Disclaimer:

The Information are gathered from publicly available sources (including company websites, pricing pages, and public documentation) as of January 2026. While we strive to keep this information accurate and up-to-date, software features and pricing change frequently. This comparison is intended for informational purposes only and does not constitute legal or professional advice. All trademarks and registered trademarks are the property of their respective owners and are use for identification purposes only. Spot an error? Please let us know at support@telli.com

telli’s AI agents have expanded our outbound capacity further than we thought possible. We’re saving time, reaching more leads, and seeing a huge spike in follow-ups from potential customers.
Mareike WiethölterHead of Process Management
Drive higher inbound throughput with AI-optimized call handling
10X
increase in monthly call volume
As a fast-growing AI-based company, we only work with the most cutting-edge solutions, and telli is just that. They help us dramatically scale lead response while giving our customers a high-quality experience.
Justus KlothAssociate Director of Strategy
Convert more conversations into appointments with AI-guided scheduling
150%
increase in booking rate
telli is the most scalable and cost-efficient answer to call automation on the market. If you’re looking to ramp up sales without compromising on customer satisfaction, it’s a must.
Christoph PirklCSO
Multiply call throughput using AI agents that operate without bottlenecks
4X
completed call volume
We’ve been using telli for three months to book appointments with leads, and the results have been great. It’s surprisingly easy to use, and the AI agent consistently books appointments at the same rate or better than our internal call center.
Tommaso PiattiDirector Operations
Fill more technician calendars with AI-driven appointment scheduling
30%
increase in weekly service appointments scheduled
telli brought our sales floor from chaos to calm. Our team now focuses on actually helping customers, not just reaching and scheduling them — and we haven’t missed a lead since.
Richard RubenCo-founder and CEO
Convert more consultations into revenue with AI-guided follow-up and qualification
15%
increase in CVR from consultation to sale
telli delivers an incredibly human-like, scalable, and professional experience that's transformed how we handle customer calls. We're thrilled with both the product and the responsive, supportive team behind it.
Matthias KnocheCOO
Reach more customers on the first attempt with intelligent call sequencing
45%
increase in connection rate
telli is leading the charge for call automation in Germany. They tailored their voice agents to our exact business needs, and the efficiency gains have been incredible.
Martin FrickeProduct Manager
Offload routine intake calls to AI for cleaner, faster front-line operations
90%
of information-gathering calls handled by a telli agent

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Features

Everything you need for better caller experience

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telli studio makes it easy to create, fine-tune, and improve how your AI voice agents respond. Use our AI-assisted chat or manually edit your call scripts

Industries

Automate call operations for every industry

HVAC & Solar
Reach and qualify homeowners fast, then book on-site consultations automatically.
Real Estate
Call and convert buyer and seller leads instantly so you can schedule viewings before competitors do.
Hiring & Recruitment
Engage candidates faster with automated outreach, screening calls, and interview scheduling.
Financial Services
Follow up on inbound sign-ups instantly, pre-qualify prospects, and book advisor calls.
Insurance
Proactively contact leads for quotes or renewals and convert them with instant AI follow-ups.
Consumer & B2C Brands
Connect with prospects, qualify interest, and book consultations or demos at scale.
Telecom
Transform telecom with AI voice agents to deliver faster, smarter, and personalized customer experiences.

FAQ

Frequently Asked Questions

Do telli’s AI voice agents sound like AI?

No. telli’s AI voice agents are designed to sound natural, human-like, and conversational. Our customers consistently report that callers don’t realize they’re speaking with AI — and many find it hard to believe even after being told. The result is a smooth, engaging experience that feels like talking to a real person.

Can I optimize telli's AI voice agents?

Yes. telli includes a powerful prompt editor that allows you to refine responses, workflows, and conversation logic. You can adjust tone, instructions, and behavior to match your brand and operational needs — or our team can help you do so. Continuous optimization helps your AI voice agents become smarter, more accurate, and more aligned with your customer experience goals.

Is telli compliant?

Yes. telli is built with strict security and privacy standards, including HIPAA, GDPR, and SOC 2 compliance. All data is encrypted, access is tightly controlled, and processes are audited regularly. This ensures customer information remains secure and that your business meets regulatory obligations without additional effort.

Talk to Us About Your Voice AI Needs

Tell us a bit about your use case and team. We’ll help you understand how our voice AI fits your requirements.

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